Who We Are
This Privacy Policy describes how Heritage Window Treatments Inc. (“Heritage,” “we,” “us,” or “our”) collects, uses, and protects information from visitors to heritagewindowtreatments.com and from customers who request quotes, consultations, or services from us. Heritage is based in Brentwood, NY and provides custom blinds, shades, shutters, drapery, motorized window treatments, window tinting, and window screens to residential and commercial clients across Long Island and the New York City metro area.
Information We Collect
We collect information you provide directly to us, such as when you:
- Submit a contact form, quote request, or consultation request (name, phone number, email address, mailing/service address, and project details)
- Call or text our business phone line
- Leave a comment on our site or a review on a third-party platform
- Sign up to receive emails or promotional communications from us
We also automatically collect certain technical information when you visit our site, including your IP address, browser type, device information, and pages viewed, through cookies and similar tracking technologies described below.
Advertising and Analytics (Including Facebook/Instagram)
We use third-party advertising and analytics tools to understand how visitors use our site and to show relevant ads about our services, including:
- Meta (Facebook/Instagram) Pixel and Conversions API — used to measure the effectiveness of our Facebook and Instagram ads and to build audiences for future advertising. This may involve sharing limited information (such as a hashed email address or phone number, or your browsing activity on our site) with Meta. You can review Meta’s own privacy practices at facebook.com/privacy/policy/.
- Google Analytics and Google Ads — used to measure site traffic and ad performance.
- Review and reputation management tools that help us display customer reviews.
You can control cookie-based tracking through your browser settings, and you can opt out of interest-based Facebook/Instagram advertising through your Meta ad preferences, or by visiting the Digital Advertising Alliance’s opt-out page at optout.aboutads.info.
How We Use Your Information
We use the information we collect to:
- Respond to quote and consultation requests and schedule appointments
- Provide measuring, installation, and after-sale service
- Communicate with you about your order or upcoming appointment
- Send marketing communications, which you may opt out of at any time
- Improve our website, advertising, and customer service
Who We Share Information With
We do not sell your personal information. We may share information with:
- Service providers who support our business operations, such as our customer relationship management (CRM) platform, email/text marketing tools, and website hosting provider
- Independent installation subcontractors, solely as needed to complete your project (e.g., your name, address, and order details)
- Meta and Google, as described above, for advertising and analytics purposes
- Law enforcement or other parties when required by law
Text Messaging (SMS)
If you give us your mobile number and agree to receive text messages (for example, by checking the SMS consent box on one of our forms), we may text you about appointments, quotes, orders, installation scheduling, customer care, and occasional promotions. Consent to receive texts is not a condition of purchase. Message frequency varies, and message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. See our SMS Terms & Conditions for full details.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with or sold to any third party. The sharing described elsewhere in this policy excludes text-messaging opt-in data and consent.
Comments and Cookies
If you leave a comment on our site, we collect the data shown in the comment form, plus your IP address and browser user agent string to help with spam detection. If you visit our login page, we set a temporary cookie to determine whether your browser accepts cookies.
How Long We Retain Data
We retain customer and lead information for as long as needed to provide our services, respond to inquiries, and comply with legal, tax, and accounting requirements.
Your Rights
You may request to see, correct, or delete the personal information we hold about you by contacting us using the information below.
Contact Us
Heritage Window Treatments Inc.
Brentwood, NY
Email: heritagewindowtreatments@gmail.com
Last updated: September 2026